Privacy Policy

Effective Date: March 19, 2026

The Company ("we," "us," or "Alviz AI") operates the Alviz AI platform and its associated products. This Privacy Policy describes how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

Information you provide directly:

• Name, email address, phone number, and company name submitted through contact forms, demo requests, or sign-up forms
• Payment and billing information processed through Stripe (we do not store card numbers on our servers)
• Business data you enter into our products (property data, contractor information, procurement records, financial data)

Information collected automatically:

• Browser type, operating system, IP address, and device information
• Pages visited, time spent, and interaction patterns
• Referral source and search terms used to find our site

2. How We Use Your Information

• To provide, maintain, and improve our products and services
• To process transactions and send related information (confirmations, invoices)
• To respond to your inquiries, demo requests, and support needs
• To send product updates, security alerts, and administrative messages
• To monitor and analyze usage trends to improve user experience
• To detect, prevent, and address technical issues or fraud

3. Data Storage

Form submissions and application data are stored using Netlify Blobs, a secure serverless storage service provided by Netlify, Inc. Your data is encrypted in transit (TLS) and at rest. We retain your data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

4. Third-Party Services

We use the following third-party services to operate our platform:

• Stripe — Payment processing. Stripe's privacy policy governs payment data handling.
• QuickBooks Online (Intuit) — Accounting integration for customers who connect their QBO accounts.
• Mercury — Banking and payment infrastructure for rent collection and disbursements.
• Telegram — Notification delivery for alerts and system messages.
• Netlify — Website hosting and serverless functions.
• Pipedrive — Customer relationship management for sales pipeline tracking.

Each third-party service has its own privacy policy. We encourage you to review their policies. We share only the minimum data necessary for each service to function.

4a. Vizion Scan — Mobile Application (iOS)

Vizion Scan is an iOS application that uses your iPhone's LiDAR sensor and camera to scan and measure rooms. The following additional data practices apply to the Vizion Scan app specifically:

• LiDAR and Camera Data: The app uses your iPhone camera and LiDAR sensor to capture spatial measurements of rooms. This data is processed entirely on-device using Apple's RoomPlan framework. Raw sensor data is never transmitted to our servers.
• Room Scan Data: Processed scan results (room dimensions, wall positions, door/window locations, floor area) are stored locally on your device. If you choose to export a scan as PDF or DXF, that file is generated on-device and shared only by your explicit action (email, AirDrop, etc.).
• Location Data: With your permission, the app tags scans with GPS coordinates and street address for easy organization. Location is only accessed when you are actively using the app to create a scan. Location data is stored locally on your device and is not transmitted to our servers.
• Subscription Data: In-app purchase and subscription status is managed through RevenueCat and Apple's App Store. No financial data is transmitted to or stored on our servers.
• No Third-Party Analytics in App: The Vizion Scan app does not include advertising SDKs, behavioral tracking, or third-party analytics. The app operates offline for scanning; an internet connection is only used for subscription verification.
• Data Deletion: All scan data is stored locally on your device. You can delete individual scans from within the app, or remove all scan data by deleting the app.

5. We Do Not Sell Your Data

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing purposes. Period. Your data is used solely to provide and improve our services.

6. Cookies and Tracking

Our site may use cookies and similar tracking technologies to:

• Remember your preferences and session state
• Understand how you interact with our products
• Analyze aggregate usage patterns

You can control cookies through your browser settings. Disabling cookies may limit certain functionality.

7. Analytics

We may use analytics services to understand site usage. These services may collect information sent by your browser, including your IP address and pages visited. Analytics data is used in aggregate to improve our products and is not used to identify individual users.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• TLS encryption for all data in transit
• Encryption at rest for stored data
• Access controls limiting data access to authorized personnel
• Regular security reviews and monitoring

No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights (GDPR / CCPA)

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Request a machine-readable copy of your data
• Opt-out: Opt out of marketing communications at any time
• Do Not Sell: California residents may request that we do not sell their personal information (we do not sell personal data to any party)

To exercise any of these rights, contact us at kevin@alviz.ai. We will respond within 30 days.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new effective date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Alviz AI
Email: kevin@alviz.ai